FAQ

Is the website reliable?

The website has SSL security, which is required by law, where all transactions are encrypted. Our operations are carried out by Cartpanda, a well-regarded company in the online payments industry. We do not have access to your payment information, such as your credit card number, only Cartpanda, making your purchase 100% reliable.

Why do the products take 7 to 10 days to arrive?

We work with products with prices well below the market, our supplier partners are international (USA, Europe and Asia). When an order is placed, a purchase request is automatically generated for our international partners and they ship directly to your home.

Do all purchases come with a tracking code?

Yes. Our supplier partners provide the tracking code for your delivery.

When will I receive the tracking code?

The code is sent by email within 3 business days, taking into account the processing time of the purchase by our international supplier partners. If you do not receive the code, send an email to syncler@syncler.com, informing the order number and we will get back to you within 24 hours.

What are the best-selling products?

Access the main menu, in the Best Sellers option, there is a variety of best-selling products.